As one of the largest museums in the world, the Hermitage is a model, which many museums seek to meet. The mere visit to this museum of an area of more than 183,820 m2, where only the exhibition occupies about 66,842 m2, produces a profound impression. The museum internship at the Hermitage was all the more impressive experience. Its duration was 2 months (July 11 - September 9, 2011), during which we worked in the Hermitage Volunteer Service. The main activities during this period were: welcoming visitors and helping the administrators in the relaxation areas of the museum, work on the inventory and digitization of archaeological collection in the Department of Antiquities and Archaeology, participation in the cultural and educational project WHY – World Heritage & Youth. Along with the core activities, we had the opportunity to get acquainted with the restoration and conservation work in the Restoration and Storage Center “Staraya Derevnya” of the State Hermitage Museum, as well as in other complexes of palaces and parks.